CGI hiring "Service Desk Analyst" for Any degree graduates, Bangalore - December 2014

                                                        
JOB POSTED DATE:  4 December   2014

COMPANY NAME:    CGI

COMPANY PROFILE:   

                      At CGI, we're committed to helping all of our stakeholders succeed. Our 69,000 professionals in 40 countries across the Americas, Europe and Asia Pacific provide end-to-end IT and business process services that facilitate the ongoing evolution of our clients' businesses. CGI is committed to helping our clients achieve their business goals; to providing our professionals with rewarding careers; and to offering shareholders superior returns over time. At CGI, we are in the business of delivering results.

COMPANY WEBSITE:  www.cgi.com

FIELD OF WORKING:  IT/Software Industry

JOB ROLE/POSITION:  Service Desk Analyst

SALARY OFFERED: Best in Industry

JOB LOCATION: Chennai/Bangalore

LAST DATE:  ASAP

REQUIRED QUALIFICATION: Any degree

EXPERIENCE REQUIRED: Freshers

CANDIDATE PROFILE: 

• Candidate should possess any degree from a recognised university.
• Candidate should have worked in International Voice process for minimum 6 months.
• Should have excellent Communication skills
• Should be strong in Technical areas-Troubleshooting on Windows OS, Printer, Outlook configurations and Active Directory

JOB DESCRIPTION:

• Ticket Follow-Up: Daily monitoring and action of individual queues
• Identify and escalate incidents requiring urgent attention and action
• Stay current with system information, changes and updates
• Adherence to schedule / compliance for attendance
• May be entrusted with additional tasks to handle complex, escalated tickets, data analysis, technical document reviews depending on their performance.
• Compliance for CGI IS/IT Policy and well as CGI Code of Ethics
• Should be able to work in 24*7 shift rotation environment.

APPLY MODE: Online

HOW TO APPLY:

                Interested and eligible candidates apply this position in online as soon as possible (before the link expires)


TO APPLY: Click here 

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